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Terms of Use

Last updated: April 16, 2026

These terms govern your use of Palaestra, a judgment training system for founders, operated by Palaestra Labs (“we,” “us,” “our”). By using the app or website, you agree to these terms.

The Service

Palaestra provides decision training through historical founder scenarios, a personal Decision Ledger, guided Decision Protocols, and AI-powered judgment analysis. The service is available as a mobile application on iOS and Android and through our website at judgment.training.

AI disclosure. Portions of the Service use automated and artificial-intelligence systems to generate scenarios, analyze patterns in your decisions, and surface written feedback. When you interact with AI-generated content, the interface will make this clear. AI output can be inaccurate, incomplete, or biased. You are responsible for evaluating any AI output before acting on it.

Accounts

You must be at least 16 years old to use Palaestra. If you are between 16 and the age of majority in your jurisdiction, you represent that your parent or legal guardian has reviewed and agreed to these terms on your behalf. We do not knowingly collect personal information from anyone under 16, and we will delete any such information promptly upon becoming aware of it.

You may use limited features without an account. Creating an account requires a valid email address or sign-in through Apple or Google. You are responsible for maintaining the security of your authentication credentials and for all activity that occurs under your account.

You may delete your account at any time from the Profile screen. Account deletion is permanent, irreversible, and removes all associated data from our systems within 30 days. See our Privacy Policy for details.

Subscriptions and Payments

Palaestra offers a free tier and a premium subscription. The free tier includes one daily session, full Ledger access, Decision Protocols, and basic pattern statistics. Premium unlocks additional sessions and full pattern analysis across all decision domains.

Subscriptions are billed through Apple’s App Store or Google Play. Pricing is displayed at the point of purchase in your local currency. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current billing period.

14-Day Free Trial

The Annual plan includes a 14-day free trial for new subscribers. At the end of the trial period, your subscription automatically renews at the then-current annual rate and you will be charged through your App Store or Google Play account unless you cancel at least 24 hours before the trial ends. You will not be charged during the trial period. To avoid a charge, cancel before the trial ends in your device’s App Store or Google Play subscription settings.

Cancellation. You may cancel at any time through your device’s App Store or Google Play settings. We cannot process cancellations directly. Refund policies are governed by Apple and Google’s respective terms. Where required by applicable law (including California Cal. Bus. & Prof. Code § 17600 et seq., the FTC “Click-to-Cancel” Rule, the EU Omnibus Directive (2019/2161), and the UK Digital Markets, Competition and Consumers Act 2024), a direct in-app or online cancellation mechanism is provided in addition to the platform controls.

If you cancel your subscription, your data remains. The free tier continues working with all your accumulated history. You do not lose your Ledger, reflections, protocol answers, or principles. You lose access to premium features only.

License

Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use Palaestra on any Apple-branded or Android products that you own or control, as permitted by the usage rules of the applicable platform (the Apple Media Services Terms and Conditions or Google Play Terms of Service). On Apple devices, the Licensed Application may be accessed by other accounts associated with you via Family Sharing, volume purchasing, or Legacy Contacts.

You may not sublicense, sell, resell, transfer, assign, or distribute the application or any rights granted under these terms.

Content and Intellectual Property

All trial scenarios, principles, protocol question sequences, educational content, design elements, and the Palaestra name and compass mark are owned by Palaestra Labs and protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from our content without written permission.

Content you create within Palaestra — your reflections, Ledger entries, protocol answers, and decisions — remains yours. We claim no ownership over your personal data. You may export it at any time.

License you grant us. By using the service, you grant Palaestra Labs a limited, worldwide, non-exclusive, royalty-free license to store, process, display, and back up your content solely to operate, secure, and improve the Service for you. We may use aggregated and de-identified information derived from your content to improve the Service’s scenarios, principles, and pattern analysis. We will not use the content you enter in your Decision Ledger, reflections, or protocol answers to train third-party foundation AI models without your separate, informed opt-in. You may contact us at legal@getpalaestra.com to request that your content be excluded from any internal model-improvement use. For details on how your data is processed, see our Privacy Policy.

Feedback. If you submit suggestions, feature requests, or other feedback, you grant Palaestra Labs a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

Acceptable Use

You agree not to:

Automated Analysis and Pattern Map

The Service uses automated processing to analyze the decisions you record and to present you with patterns across decision domains (the “Pattern Map”). The Pattern Map is advisory only. It does not make decisions for you, does not restrict your access to any feature, and does not produce legal or similarly significant effects on you without your active participation.

You have the right to (i) request information about the logic involved in the Pattern Map, (ii) request human review of any output you disagree with, (iii) express your point of view and contest the output, and (iv) opt out of the Pattern Map at any time without losing access to the rest of the Service. To exercise these rights, contact privacy@getpalaestra.com. For California residents, this section also serves as Palaestra’s pre-use notice of Automated Decisionmaking Technology under the California Privacy Rights Act; for Brazilian residents, this section addresses your right to review of automated decisions under LGPD Art. 20.

Educational Purpose and Historical Content

Palaestra is an educational and professional development tool. It is not a substitute for professional business, legal, financial, tax, investment, employment, medical, or psychological advice. The scenarios, principles, pattern analyses, protocol prompts, and other content are provided for training purposes only. You should not rely on Palaestra’s output as the sole basis for any business, personnel, or personal decision. Palaestra Labs makes no representation that use of the Service will improve the outcomes of any decision you make or any business you operate. You are solely responsible for your decisions and their consequences.

Historical scenarios are drawn from documented founder decisions and are presented for training purposes. We make reasonable efforts to ensure historical accuracy, but scenarios may be simplified, condensed, or adapted for educational clarity. No scenario should be understood as a factual account of any individual’s actual reasoning or conduct. Scenarios may reference real individuals, companies, and events by name for purposes of historical commentary and education. Such references do not imply endorsement by or affiliation with those individuals or companies, and we make no claim regarding the completeness or accuracy of any individual portrayal.

Maintenance and Support

Palaestra Labs is solely responsible for providing maintenance and support for Palaestra, as described in these terms or as required under applicable law. You acknowledge that Apple and Google have no obligation to furnish any maintenance or support services with respect to the application.

Warranty Disclaimer and Product Claims

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, UNINTERRUPTED OR ERROR-FREE OPERATION, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. PALAESTRA LABS MAKES NO REPRESENTATION OR WARRANTY REGARDING DECISION OUTCOMES, BUSINESS RESULTS, OR THE ACCURACY OF ANY AI-GENERATED OUTPUT.

In the event of any failure of the application to conform to any applicable warranty, you may notify Apple or Google, and they will refund the purchase price for the application to you (if applicable). To the maximum extent permitted by applicable law, Apple and Google will have no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Palaestra Labs’ sole responsibility.

You acknowledge that Palaestra Labs, not Apple or Google, is responsible for addressing any claims you or any third party may have relating to the application or your possession and use of it, including: (a) product liability claims; (b) any claim that the application fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.

Nothing in this section limits any warranty or right that cannot be limited or excluded under applicable consumer-protection law, including mandatory rights available to consumers in the European Union, United Kingdom, Australia, and other jurisdictions.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PALAESTRA LABS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, ANY DECISIONS YOU MAKE IN RELIANCE ON THE SERVICE, OR ANY CONTENT ON THE SERVICE, EVEN IF PALAESTRA LABS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

PALAESTRA LABS’ AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (I) THE AMOUNTS PAID BY YOU TO PALAESTRA LABS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS (US$100).

NOTHING IN THIS SECTION LIMITS OR EXCLUDES LIABILITY FOR: (A) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; (B) FRAUD OR FRAUDULENT MISREPRESENTATION; (C) GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; OR (D) ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW. IF YOU ARE A CONSUMER IN THE EUROPEAN UNION, EUROPEAN ECONOMIC AREA, UNITED KINGDOM, OR ANY OTHER JURISDICTION WHERE STATUTORY CONSUMER RIGHTS APPLY, THIS SECTION DOES NOT AFFECT ANY RIGHTS YOU HAVE UNDER APPLICABLE LAW THAT CANNOT BE WAIVED BY CONTRACT.

Intellectual Property Claims

You and Palaestra Labs acknowledge that, in the event of any third-party claim that the application or your possession and use of the application infringes that third party’s intellectual property rights, Palaestra Labs, not Apple or Google, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

Copyright and DMCA Takedown

Palaestra Labs respects the intellectual property rights of others. If you believe that content accessible on or through the Service infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act (DMCA) to our designated agent at legal@getpalaestra.com. Your notice must include the elements required by 17 U.S.C. § 512(c)(3):

Counter-notices may be submitted using the procedure set out in 17 U.S.C. § 512(g). We will terminate the accounts of repeat infringers in appropriate circumstances. For users outside the United States, equivalent notices under local copyright law (including the EU Digital Services Act Articles 14–16 notice-and-action process) may be submitted to the same address.

Indemnification

You agree to defend, indemnify, and hold harmless Palaestra Labs and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the service; (b) your violation of these terms; (c) your violation of any applicable law or third-party right, including the rights of any third party whose personal information you enter into the Service (such as co-founders, employees, candidates, or investors named in your Decision Ledger); or (d) any content you submit to the Service.

Termination

We may suspend or terminate your access to the service at any time, with or without notice, if we determine that you have violated these terms or that your use is harmful to other users, to us, or to third parties. You may terminate your account at any time from the Profile screen. Termination does not relieve you of obligations accrued prior to termination. Sections that by their nature should survive termination (including License, Content and Intellectual Property, Warranty Disclaimer, Limitation of Liability, Indemnification, and Dispute Resolution) will survive.

Accessibility

Palaestra Labs is committed to making the Service accessible in conformance with WCAG 2.1 Level AA, and to meeting the requirements of the Americans with Disabilities Act (ADA), the European Accessibility Act (Directive (EU) 2019/882) as implemented in EU Member States, the Accessible Canada Act, and the Accessibility for Ontarians with Disabilities Act (AODA). If you encounter an accessibility barrier, please contact us at legal@getpalaestra.com so we can address it.

Dispute Resolution

Please read this section carefully. It requires you and Palaestra Labs to resolve most disputes through individual arbitration rather than in court, and limits your right to a jury trial and to participate in class actions, except where prohibited by applicable law.

Informal Resolution. Before filing any formal proceeding, you agree to contact us at legal@getpalaestra.com and attempt to resolve the dispute informally for at least 30 days.

Arbitration (United States users). If you are located in the United States and the dispute is not resolved informally, you and Palaestra Labs agree to resolve it through binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, rather than in court. Arbitration will be conducted in English before a single arbitrator, by videoconference or, at your election, in person at a location reasonably convenient to you. The arbitrator’s decision will be final and binding. Each party bears its own costs; arbitration fees will be allocated according to JAMS rules.

Jury trial waiver. YOU AND PALAESTRA LABS EACH WAIVE THE RIGHT TO A TRIAL BY JURY.

Class-action waiver. YOU AND PALAESTRA LABS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Exceptions. Either party may bring an individual action in small claims court for disputes within that court’s jurisdiction. Either party may also seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights pending resolution of an arbitration.

Opt-out. You may opt out of this arbitration agreement by sending written notice to legal@getpalaestra.com within thirty (30) days of first accepting these terms. Your notice must include your full name, the email associated with your account, and an unambiguous statement that you wish to opt out of arbitration.

Mass-arbitration protocol. If twenty-five (25) or more substantially similar demands for arbitration are filed against Palaestra Labs by or with the coordination of the same counsel or coordinated group of counsel within a thirty (30) day window, the parties agree that the JAMS Mass Arbitration Procedures (or successor procedures) will apply, including the sequencing and bellwether provisions of those rules.

Severability. If any portion of this Dispute Resolution section is found to be unenforceable, that portion will be severed and the remainder will remain in effect, except that if the class-action waiver is found unenforceable, the entire arbitration agreement will be void as to the affected claim.

Users in the European Union, European Economic Area, or United Kingdom. Nothing in these terms limits your rights under mandatory consumer-protection laws of your country of residence. You may bring proceedings in the courts of your country of residence. If you are a consumer in the EU, you may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr. The arbitration, class-action waiver, and jury-trial-waiver provisions above do not apply to you to the extent they conflict with applicable consumer-protection law.

All other users. These terms are governed by the laws of British Columbia, Canada, without regard to conflict-of-laws principles. Any disputes will be resolved in the courts located in Vancouver, British Columbia. This choice-of-law provision does not deprive you of any protection afforded by the mandatory law of your country of habitual residence.

Apple and Google Platform Terms

These terms are between you and Palaestra Labs only, not with Apple Inc., Google LLC, or any of their subsidiaries (collectively, the “Platform Providers”). The Platform Providers are not responsible for the application or its content. The Platform Providers have no obligation to provide maintenance, support, or warranty services for the application.

To the extent these terms provide usage rules that are less restrictive than or otherwise in conflict with the Apple Media Services Terms and Conditions or Google Play Terms of Service, the more restrictive platform terms apply.

Apple, and Apple’s subsidiaries, are third-party beneficiaries of these terms. Upon your acceptance of these terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these terms against you as a third-party beneficiary thereof.

You represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

If you downloaded the application from the Apple App Store, in the event of any conflict between these terms and the Apple Media Services Terms and Conditions, the Apple Media Services Terms and Conditions will govern solely with respect to your use of the application on Apple-branded devices.

Modifications

We may update these terms from time to time. Material changes will be communicated through the app or by email before they take effect, with a reasonable notice period where required by applicable law. Your continued use of the Service after a change takes effect constitutes acceptance of the updated terms. If you do not agree to a material change, you may stop using the Service and delete your account.

General

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect. These terms constitute the entire agreement between you and Palaestra Labs regarding the service and supersede all prior or contemporaneous agreements relating to it. Our failure to enforce any right or provision does not constitute a waiver of that right or provision. You may not assign or transfer these terms without our prior written consent; we may assign these terms in connection with a merger, acquisition, or sale of assets. Headings are for convenience only and do not affect interpretation.

Contact

Questions about these terms? Contact Palaestra Labs at legal@getpalaestra.com